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Measure · Tracking and Reporting

Measurement you can trust enough to make decisions with

GA4, Google Tag Manager, conversion and eCommerce tracking, dashboards and reporting built around the questions your business actually needs answered — and fed back to the platforms that spend your money.

Strategy
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Paid Ads
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SEO
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Website
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Tracking
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CRM
→
Email
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Creative
Page message

You cannot improve what you cannot measure properly.

Which is why we treat tracking as the layer every other layer depends on, not a setup task at the end.

The problem

Why measurement is often incomplete

Most sites have analytics installed. Far fewer have numbers anyone should act on.

Conversions are counted twice, or not at all

Duplicate tags and missing events make cost per lead a guess.

Platforms and analytics disagree

Ads, GA4 and the CRM each report a different truth, so nobody trusts any of them.

No values, no revenue

Leads are all counted the same and eCommerce revenue never reaches the ad platforms.

Tags nobody owns

Years of containers, plugins and pixels with no documentation.

Consent breaks the data quietly

Banner configured once, events silently dropping ever since.

Reports describe, they do not decide

Sessions and impressions on a dashboard, with no next action attached.

Where this fits

Tracking + Reporting is layer 05 of nine

Highlighted below. Every ads, SEO, website and CRM engagement depends on this layer being right.

01
Strategy
02
Paid Ads
03
SEO + AI Search
04
Website + Landing
05
Tracking + Reporting
This page
06
CRM + Automation
07
Email
08
Creative Direction
09
Optimisation

Supporting layers for tracking: website forms and events, ad platform conversions, CRM records and the reporting that closes the loop.

What we do

The work inside a tracking engagement

From clean events to a report that leads to a decision.

Setup

GA4 and Google Tag Manager

A property and container you understand and own.

  • Account and property structure
  • Container audit and clean-up
  • Naming and documentation
  • Consent mode configuration
Setup

Conversion tracking

Every action that matters, once, with a value.

  • Form, call and booking events
  • Deduplicated platform conversions
  • Lead values and stages
  • Enhanced conversions
Setup

eCommerce tracking

Revenue that matches the store.

  • Purchase and funnel events
  • Product and revenue data
  • Cross-domain and checkout
  • Shopify and WooCommerce specifics
Reporting

Dashboards

One view, built around decisions.

  • Questions defined first
  • Leads, quality, cost and revenue
  • Channel and page breakdowns
  • Shared with your team
Dependencies

Platform feedback loops

Good data flowing back to where bidding happens.

  • Offline and CRM conversion import
  • Lead-quality signals
  • Value-based bidding readiness
Ongoing

Data quality and audits

Tracking drifts. Someone has to notice.

  • Monthly health checks
  • Site change reviews
  • Tracking audits before campaigns
  • Documentation kept current
What you get

Numbers you can read, trust and act on

Every engagement produces artefacts you keep — a documented measurement plan, verified events, and a reporting view built around your decisions.

Ownership

Your analytics property, tag container and dashboards stay in your name. Always.

01

Measurement plan

What is tracked, why, where it is used and what it is worth.

02

Clean container and property

GA4 and GTM configured, documented and de-duplicated.

03

Verified conversion events

Tested end to end, including consent and platform delivery.

04

Reporting view

Dashboards that answer the questions you set, not the platform’s.

05

Feedback loops

CRM and offline data flowing back to ad platforms.

06

Next-priority list

The layers the data now says are the constraint, ranked.

What we check

Before we touch a tag

Technical and commercial checks at the start of every tracking engagement.

Decisions first

What you need to decide each month, and which numbers would inform it.

Existing tags and containers

What is firing, from where, and whether anyone knows why.

Event accuracy

Duplicates, missing events, wrong values and test traffic.

Consent and privacy

Banner, consent mode and what is dropped when people decline.

Platform alignment

Whether ads, analytics and CRM can be reconciled at all.

Site changes

How often the site changes and who breaks tracking when it does.

Best fit

Tracking work is most useful when…

And we will say so plainly if it is the wrong first move for you.

Good fit

Money is being spent on decisions the data cannot support.

  • You run paid campaigns
  • You cannot reconcile leads to revenue
  • Reports are assembled by hand
  • A new site or campaign is about to launch

Fix something first

Measurement will only confirm a known leak.

  • No forms or conversion actions on the site
  • Leads have no owner or CRM record
  • The offer is not defined
  • Site is about to be rebuilt — track inside it

Probably not yet

A lighter check will do.

  • Very low traffic with no paid spend
  • One event to fix on an otherwise clean setup
  • Reporting needs a conversation, not a build
Process

How a tracking engagement runs

Five stages, with decisions defined before anything is built.

01

Decision and audit review

What you need to decide, and what the current setup can and cannot tell you.

Output: audit findings and measurement plan

02

Clean and configure

GTM container, GA4 property and consent set up or rebuilt to the plan.

Output: documented container and property

03

Implement and verify

Events built, tested end to end and confirmed in every destination.

Output: verified conversion events

04

Report and connect

Dashboards built around your questions; CRM and offline data connected to platforms.

Output: reporting view and feedback loops

05

Maintain

Regular checks so tracking survives site and campaign changes.

Output: monthly health check and log

Related

What tracking connects to

Follow the layer that concerns you most.

Questions

Tracking FAQ

Installed and configured are different things. Most properties we see count some conversions twice, miss others and carry no values.

Yes, where the volume and privacy requirements justify it. It is not the right first step for every business.

Often, through the tag container. Some events need small site changes, which we specify precisely.

Looker Studio for most clients; AgencyAnalytics or another tool where it fits better. The questions matter more than the tool.

We configure consent mode and document exactly what is and is not collected when a visitor declines.

Next step

Before you judge any channel, check the numbers judging it

The free growth plan includes a review of your tracking and reporting so decisions rest on data you can trust.

To see what is measurable on your site right now, the free Conversion Tracking Checker reports which tags are present, and the Marketing Health Check scores the wider picture.