Refund Policy for Digicue Digital

1. Introduction

This Refund Policy outlines the conditions under which refunds are provided by Digicue Digital for its web design, digital marketing, and website maintenance services.

2. Subscription Cancellation

• Clients may cancel their subscription to Digicue Digital’s services at any time.
• Upon cancellation, services will continue until the end of the current subscription period.
• No refunds will be issued for cancellations before the end of the subscription period.

3. Non-Refundable Services

• All services provided by Digicue Digital are generally non-refundable once delivered, including but not limited to web design, digital marketing, and website maintenance services.
• This policy applies regardless of the reason for cancellation.

4. Exceptional Circumstances and Refunds for Non-Delivery

• If Digicue Digital is unable to deliver the agreed-upon services within the specified timeframe due to internal reasons, a 50% refund of the service fee for the non-delivered portion will be offered to the client.
• The condition for a 50% refund applies specifically to cases where the failure to deliver is solely attributable to Digicue Digital and not due to client-side factors, such as the late provision of required materials or information.

5. Contacting Us

• For any questions regarding subscriptions, service delivery, or the Refund Policy, clients are encouraged to contact Digicue Digital at [email protected].

6. Policy Modifications

• Digicue Digital reserves the right to modify this Refund Policy at any time. Clients will be informed of any significant changes.