Client Responsibilities Policy for Digicue Digital

1. Introduction

This Client Responsibilities Policy outlines the obligations and responsibilities of clients engaging with the services provided by Digicue Digital. Adherence to these responsibilities ensures efficient and effective delivery of our web design, digital marketing, and website maintenance services.

2. Provision of Information and Materials

• Clients are required to provide all necessary information, brand assets, content, style guidelines, and other materials relevant to the service being provided.
• Timely provision of these materials is crucial. Delays in providing required materials may result in delayed service delivery.

3. Communication

• Clients should maintain open and timely communication with Digicue Digital. This includes responding to queries, providing feedback, and approving deliverables in a timely manner.
• Regular communication is vital to ensure that the services provided align with the client’s expectations and requirements.

4. Payment Obligations

• Clients are responsible for timely payments as per the agreed-upon subscription model (monthly, quarterly, or annually).
• Late payments may result in interruption or delay in service provision.

5. Adherence to Policies and Agreements

• Clients are expected to adhere to all policies and agreements, including the Terms and Conditions, Privacy Policy, and Service Level Agreement (SLA) of Digicue Digital.

6. Review and Feedback

• Clients are encouraged to provide constructive feedback and reviews of the services received. This aids in continuous improvement and client satisfaction.

7. Updates to Client Information

• Clients should promptly inform Digicue Digital of any changes in their contact information or other relevant details that may affect service delivery.

8. Contact Information

For any questions or further clarifications regarding this Client Responsibilities Policy, clients are welcome to contact Digicue Digital at [email protected].